Choosing a Window Company

  • Thompson Creek Continually Striving for 100% Customer Satisfaction

    12/12/2011 2:09 PM

    We say it all the time - happy customers keep our business moving forward. Being a local company is something we take very seriously and are incredibly proud of. We are also aware of the great responsibility that comes with being a local company. Our customers could easily be our neighbors, friends, friends of friends, family, vendors, etc. The list is endless. Because of that - we take quality control and customer satisfaction very seriously. We are proud and excited to share just a few of our latest great customer comments:

  • Window Shopping

    10/10/2011 7:30 PM

    Window shopping – always seems so easy in the movies. But it’s a complex purchase and can be daunting. Every single window out there is not, and should not be created equal. You need to find the windows that work best for your home –and more often than not, your neighborhood. Then you start shopping around.

  • Payment Options for Replacement Windows

    8/4/2011 5:00 AM

    You may be considering replacing your home’s doors, windows, siding or gutters. But are you faced with a decision on the best way to pay for these projects?   Thompson Creek’s energy efficient products are very affordable, and we have finance plans to fit every budget. We offer over 50 different financing options for qualified buyers, from low monthly payments to interest-free options. We will work with you to find the best finance plan for your budget.   When Thompson Creek Window Company visits your home to demonstrate our products and give you a written price quote, we will be happy to go over all of the payment options with you.        

  • Money Back Guarantee

    7/28/2011 5:00 AM

    Thompson Creek Window Company custom-manufactures every window we sell right here at our factory in Landover, Maryland. And we are so sure that our products and services provide you with the best value for your money that we provide you a Price Assurance guarantee for every window we install. We are so confident that you'll be 100% satisfied with your final products that we back it up with a money-back guarantee. For complete terms and conditions of our 30/30 Money-Back Guarantee, contact a Thompson Creek customer service representative and schedule your free in-home demonstration today.  

  • What's a Double Lifetime Warranty?

    7/25/2011 5:00 AM

    Here at Thompson Creek Window Company, we build our products locally, using the best parts and materials available. We make your products to order so they fit perfectly in your window openings. And we do it all in the most efficient manner possible. Thompson Creek knows that our customers want replacement home improvement products that beautify their home, increase their home value and return on investment, save them money in energy costs, and will incur no additional maintenance or costs in the long run. And we're so sure that our windows are the best around that we guarantee them with our unbeatable Lifetime Warranty. Not only that, it's a Double Lifetime Warranty. What does that mean? It means that if you ever decide to sell your home, the warranty coverage on your windows does not end. You are able to transfer the warranty over to the next owner of your home. Trust your home to Thompson Creek!  

  • Benefits of Using a Maryland-Based Window Manufacturer

    7/13/2011 5:00 AM

    For over 31 years, Thompson Creek Window Company has manufactured and installed vinyl replacement windows that are designed specifically for homes in Maryland, Virginia and Washington DC. Why is it important to purchase replacement windows from local manufacturer?  Thompson Creek windows are manufactured specifically for the weather extremes experienced in the mid-Atlantic area. But it also provides another environmentally-consicious benefit: windows that are built and installed locally cut down significantly on the amount of time they spend on trucks. Being close to the customer eliminates long-distance shipping, reducing the amount of pollution and cutting down on our carbon footprint.  

  • "Big Box" Retailer Replacement Windows

    6/29/2011 5:00 AM

    Many people are amazed at some of the unbelievably low prices offered by big box retailers on vinyl replacement windows. But things aren’t necessarily what they seem. Optimum energy efficiency is not created by taking a pre-made replacement window off the shelf and trying to force your home to fit this window. A much better option is having a custom built window manufactured for the specific window size openings in your home. A custom fit window will require much less caulk and installation material between the replacement window and your home, giving you a much better solution. All Thompson Creek windows are manufactured for the exact window opening down to within 1/8 of an inch. We recommend that you thoroughly check the warranty of whatever windows you are considering. In particular, it’s very important to review the exclusions. Many window companies will not cover a window under warranty that has been improperly installed. Window installation is a major factor in how well your new windows will perform. Some big box chains advertise that their windows will be installed by licensed and insured independent professionals. So who is responsible when there is a warranty issue? The manufacturer will most likely tell you that the window was fine when it left the factory. Quite often, they will tell you to contact the dealer where you purchased the windows. The dealer will have to track down the installer, who will have to report their findings back to the dealer, who in turn will try to work it out with the manufacturer. The manufacturer may ship a new window or parts to the dealer, who will coordinate with the installer to have the problems fixed. The circle keeps going. There are too many people involved, and you are much better off dealing with a window manufacturer that installs every window they make. With Thompson Creek Window Company, all of our work - including installation - is covered by our transferrable double-lifetime guarantee. From price quote, to manufacturing, to installation, to warranty work, you only deal with Thompson Creek. And no run around!  

  • Save Money with an Energy Efficient Home

    6/23/2011 5:00 AM

    Installing replacement windows can add significant value to your home just by improving energy efficiency. According to Energy Information Administration, they estimate that as much as one third of the average home’s heat loss occurs through windows and doors. When trying to decide if you need to replace your windows, you need to consider when your home was built and if it still has the original windows. You also need to evaluate the condition of your windows – do they show signs of wear, wood rot, warping, are difficult to open or have cranks that no longer work? And if you have single pane windows, this could be one of the biggest reasons to replace them. Single pane windows are not energy efficient, so upgrading to double pane windows will keep your home much cooler in the summer. You will significantly reduce outside noise coming in through your windows. And you’ll dramatically reduce your energy bills. Having a more energy efficient home will also increase its resale value. Remodeling magazine’s Cost vs. Value Report says that vinyl window replacements resulted in national recovery rates of 81%. Replacement windows are a truly solid investment… When choosing a replacement window company, it’s important to look for windows that are eligible for the tax credit under the Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010. Windows from Thompson Creek will make your house more energy efficient, and you can claim a tax credit. Talk to your tax advisor for details.  

  • Windows and Heavy Rain

    5/18/2011 12:00 AM

    The mid-Atlantic region often experiences some pretty significant rainfall in the spring and summer. Are your windows protecting your home from the damaging effects of heavy rain and wind this spring? If you have old wood windows, even a moderate rain can damage your home. Aside from water leaking into your house through leaky seals, water can also work its way inside your walls and framing, eventually into your foundation and basement. Damage can include deteriorating framing and drywall, wood rot, foundation cracks, wet basements, and mold or mildew. If you have vinyl replacement windows from Thompson Creek Window Company, your home is protected from the damaging effects of rain and wind. Thompson Creek windows can withstand 11 inches of rain per hour, stand up to 133 mile per hour winds and are 79% more energy efficient than standard single-pane window default values, according to the 2006 International Energy Conservation Code (IECC). They pass the rigorous water leakage and wind pressure tests and are certified by the American Architectural Manufacturers Association (AAMA).  

  • Local Window Manufacturer: No Shipping

    4/27/2011 12:00 AM

      For over 31 years, Thompson Creek Window Company has manufactured and installed vinyl replacement windows that are designed specifically for homes in Maryland, Virginia and Washington DC. Why is it important to purchase replacement windows from local manufacturer? A previous article talked about the fact that Thompson Creek windows are manufactured specifically for the weather extremes experienced in the mid-Atlantic area. But it also provides another environmentally-consicious benefit: windows that are built and installed locally cut down significantly on the amount of time they spend on trucks. Being close to the customer eliminates long-distance shipping, reducing the amount of pollution and cutting down on our carbon footprint.  

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