Thompson Creek News & Events

  • Administrative Offices Moving Today

    12/27/2010 12:00 AM

    Thompson Creek will be moving our administrative offices on Monday, December 27, 2010.  Our manufacturing plant and warehouse will remain at 1775 Brightseat Road, Landover, Maryland 20785.  Our windows, gutters, siding and doors will be shipped from our factory and warehouse located in Landover. Our new administrative offices will be located at 5000 Philadelphia Way, Lanham, Maryland 20706.  We anticipate that our phone and data service will be interrupted from approximately 12:00 noon until 2:00 PM on Monday, December 27, 2010.

  • Thompson Creek Named 2010 “Replacement Contractor of the Year”

    12/20/2010 12:00 AM

    Thompson Creek Window Company awarded coveted title by Replacement Contractor magazine in recognition of their emphasis on customer service in the mid-Atlantic region Thompson Creek Window Company, one of the region’s largest remodeling companies, was recently awarded “Contractor of the Year” for 2010 by Replacement Contractor magazine. Replacement Contractor ultimately honored Thompson Creek as this year’s recipient because of their commitment to the customer.  According to Jim Cory, editor of Replacement Contractor, “It's a company that focused on customer service — systematized and measurable — before that became a priority to others.”  The publication also cited Thompson Creek’s dedication to customer service as another important area that sets them apart in the industry.  Thompson Creek uses a third-party survey company, Guild Quality, to contact customers, and the company has enjoyed response rates of nearly 80%, up from 30% prior to using Guild Quality.  The driving force behind how every Thompson Creek employee performs their job is the goal of total customer satisfaction. Being able to measure that satisfaction through dedicated surveying of every contact – whether they ended up purchasing from Thompson Creek or not – gives them a very clear picture of where their strengths are and what areas they can target for improvement.  Thompson Creek leverages window manufacturing into a significant competitive advantage.  Manufacturing their own windows allows them to design the product for their climate, and deliver it at cost that eliminates a layer of distribution.  Thompson Creek manufactures, sells, installs, and stands behind every window with a double lifetime warranty making them 100% accountable to their customers.  Rick Wuest, president and CEO of Thompson Creek Window Company, said of the recognition, “As the nation continues to experience challenging economic times, growing a business in this climate requires a total commitment to 100% customer satisfaction.  Our growth is a result of the business we generate from our satisfied customers and the great feedback they are giving to their friends and neighbors about our company.  To be awarded Contractor of the Year is validation that we are succeeding in our mission.” About Thompson Creek: The Thompson Creek Window Company is a privately owned and family operated manufacturer and installer of energy efficient home improvement replacement products.  Founded in 1980, their roots were planted as a manufacturer of energy efficient, maintenance free vinyl windows.  Since that time, they have evolved into one of the leading specialty home improvement contracting companies in the nation.  Their product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system.  Thompson Creek operates their administrative offices and 80,000 square foot manufacturing facility in Landover, Maryland, where they employ a staff of over 270 people.

  • Best material when replacing a door

    11/30/2010 12:00 AM

    If your entry or patio door is made from wood, both the door and the door frame require regular maintenance including painting every three to five years.  Wood doors expand and contract with seasonal changes in temperature and humidity, resulting in gaps and drafts and leading to higher energy costs. When you install a door made from fiberglass, steel or vinyl, you don’t experience these issues.  Your door and door frame won’t warp, and you will experience little to no expansion or contraction – making the door more energy efficient.  And fiberglass, steel and vinyl doors require no maintenance. No matter what material they’re made from, builder grade doors tend to be much more susceptible to the effects of the elements.  Over time, you’ll see the effects from the sun’s UV rays, fading, cracking and eroding the door and door frame.  These lower quality doors are also less energy efficient than higher-quality doors made of fiberglass, steel or vinyl.  

  • Replacement Windows Protect From Elements

    11/24/2010 12:00 AM

    A window is a window, right?  It lets in sunlight, it gives a view of your yard, it can open to enjoy nice weather, it provides security and it keeps the cold air outside and the heat inside.  But are all windows created the same? Thompson Creek windows can withstand 11 inches of rain per hour, stand up to 133 mile per hour winds and are 79% more energy efficient than standard single-pane window default values, according to the 2006 International Energy Conservation Code (IECC).  Thompson Creek windows pass the rigorous water leakage and wind pressure tests and are certified by the American Architectural Manufacturers Association (AAMA).  When researching replacement windows, see how the others stack up to these stats.

  • Replacement Window Frame Materials

    11/16/2010 12:00 AM

    So you’ve decided to replace your old, inefficient windows with new replacement windows.  You have a variety of choices available when it comes to the materials are used to manufacture the windows.  All windows are available in many different materials, including vinyl, wood, fiberglass and aluminum.  The materials have different pros and cons based on energy efficiency, maintenance, appearance and cost.  Regardless of material, the biggest difference in window quality is how well they are constructed.  A cheaply made wood frame will not hold up nearly as well as a top-quality vinyl replacement window. Vinyl – Today’s vinyl formulations have virtually eliminated expansion and contraction that first-generation vinyl windows had. Vinyl replacement windows with welded corners are the strongest as well as the most energy efficient. Wood – Windows made with wood frames tend to provide good natural insulation.  But you also have the drawbacks of wood windows – scraping and painting maintenance, warping over time due to the elements, and eventual wood rot.  Wood windows are also more expensive than vinyl replacement windows. Fiberglass – Windows made from fiberglass can be a good choice for large panes of glass and assemblies of several windows.  But fiberglass replacement windows are by far your most expensive option when it comes to replacement windows. Thompson Creek vinyl replacement windows will provide a lifetime of maintenance-free beauty, comfort and reliability.  Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry.  The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty.

  • Causes for window failure

    11/15/2010 12:00 AM

    Do you have old windows in your home?  Are they drafty, have warped or rotting frames, or fogged window glass?  There are many reasons why the windows in your home could be failing. One of the major causes of window failure is weak corner joints in vinyl and wood frame windows.  When corner joints are screwed together, over time they can become misaligned or warped, causing gaps and allowing in drafts.  This can even cause a leak in the seal of the glass in double-pane windows, with the telltale signs of cloudy glass and condensation between the two panes. When looking at replacement windows, you want to be sure they’re manufactured with vinyl sashes that are welded together rather than screwed together.  Also look for drainage holes and spaces for air circulation to avoid moisture accumulation in window frames and sashes. Thompson Creek windows are manufactured using the best materials and techniques in order to guarantee you a lifetime of maintenance-free efficiency.    

  • Replacement Contractor’s Top 100 List

    11/8/2010 12:00 AM

    Thompson Creek Windows #16 in Replacement Contractor’s Top 100 List Thompson Creek windows are being installed all over Maryland, DC and Northern Virginia Thompson Creek Window Company, one of the region’s largest remodeling companies, ranks #16 in Replacement Contractor magazine’s 2010 Replacement 100 list.  The replacement contractors on the 2010 list consist of the 100 largest companies in the home improvement industry, which includes roofing, siding, and window firms as well as those that do short-cycle jobs inside the house, such as kitchen cabinet refacing, bath liners, basement waterproofing, and decks. Thompson Creek specializes in vinyl replacement windows, gutters, siding and doors.  Manufacturing the products they sell and install gives them better control over the product design and lead times, allowing them to maintain a strong competitive edge over other home improvement companies. By controlling the installation, service and warranty for their products, installation-related service problems are avoided and they are able to provide faster, more dependable service to their customers. The vertical integration of manufacturing, marketing, sales and installation allows Thompson Creek to be completely accountable to their customers, both during the process as well as any warranty work that may need to be completed in the future. This differentiation translates into higher quality products, faster service and superior value. “I am very pleased to be recognized as one of the top 100 remodelers in the country.  These are challenging economic times and growing a business in this climate requires a total commitment to 100% customer satisfaction.  Our growth is a result of the business we generate from our satisfied customers and the great feedback they are giving to their friends and neighbors about our company.  Our inclusion on this list is validation that we are succeeding in our mission.” said Rick Wuest, President of Thompson Creek. 

  • Gutter problems - wood rot, mold, mildew

    11/4/2010 12:00 AM

    When rain water is not properly diverted from your home, the water can work its way into your walls—absorbed like a sponge by your home’s wooden framework or decking. This moisture creates a perfect breeding ground for fungal deterioration and wood rot. The most effective way to prevent fungal deterioration of wood is to keep it dry. A clogged rain gutter or downspout is also the perfect breeding ground for mold and mildew.  Mold can cause respiratory illnesses, and black mold can also be one of the toughest objections to overcome when trying to sell your home.  Mold and mildew damage is becoming a large and challenging issue for homeowners and insurance companies. A gutter system that remains free of leaves and debris and drains well is the obvious solution.  Diverting rain water off of and away from your home prevents it from seeping into the wood framing of your home.  And when water doesn’t sit stagnant in gutters you can prevent mold and mildew from growing.

  • Smokin Al Koken Likes Thompson Creek Windows

    10/22/2010 12:00 AM

    Smokin Al Koken loves his Thompson Creek Windows, and he is saving money on utility costs year round.  Do what Al did; Trust your home to Thompson Creek.

  • Open House Today!

    10/9/2010 12:00 AM

    Join us for a great day as we celebrate over 30 years in the business with our Fall Open House, at our showroom and factory in Landover, MD. There are going to be so many activities and so much fun for the whole family: Tour our 80,000 square foot, state-of-the-art factory – learn how every window, gutter and closet we install is made. Fun for the kids, including a moon bounce, entertainment and balloon art. Meet WTOP personality Chris Core from Noon until 2:00 PM Free food and drinks Prizes     Call (866) 572-7335 or visit www.thompsoncreekopenhouse.com for details.

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